1、Deals有关
被低价跟卖导致的秒杀问题:
listings-report-nasd@amazon.com
秒杀团队:seller-support-deals@amazon.com
uk-marketplace-deals@amazon.co.uk
2、举报恶意攻击或者敲诈
investigate@amazon.com
邮件标题请按照格式:“feedback abuse report+卖家店铺名”提交。
3、举报恶意评论
community-help@amazon.com
4、投诉假货
US:seller-evaluation@amazon.com
US:listings-report-nasd@amazon.com
UK:listings-report-nasd@amazon.co.uk
UK:seller-evaluation@amazon.co.uk
5、举报假冒亚马逊邮件
community-help@amazon.com
6、专利侵权
copyright@amazon.com US:notice@amazon.com
US:notice-dispute@amazon.com UK:notice@amazon.co.uk
UK: notice-dispute@amazon.co.uk FR:notification@amazon.fr
DE:benachrichtigung@amazon.de
IT:notifica@amazon.it ES:aviso@amazon.es IN: notice@amazon.in
MX:notice@amazon.com.mx
7、KYC审核相关
community-help@amazon.com
8、专利侵权
US:seller-verification-enquiry@amazon.com
US中文:cn-seller-verification-enquiry@amazon.com
UK:seller-verification-enquiry@amazon.co.uk
UK中文:cn-seller-verification-enquiry@amazon.co.uk
9、欧洲税务问题
uk-vat-support@amazon.com
merch.service05@amazon.co.ukvat-number-appeals@amazon.com
10、儿童产品安全问题
child-safety@amazon.com
11、沟通锁仓服务
aglc-cross-border-sales@amazon.com
12、店铺费用索赔
US: seller-guarantee@amazon.com
US: payments-guarantee@amazon.com
UK: payments-guarantee@amazon.co.uk DE:payments-garantie@amazon.de
FR:garantie-amzpayments@amazon.fr
IT: garanzia-pagamenti@amazon.it ES: garantia-pagos@amazon.es
JP: payments-guarantee@amazon.co.jp
13、账号冻结1关闭局FBA库有处理
US: remove-my-inventory@amazon.com UK:remove-inventory@amazon.co.uk
14、店铺被关闭局贷款处理
US:payments-funds@amazon.com
US:payments-investigate@amazon.com
US:merchant-reserve-inquiry@amazon.com
CA:payments-investigate@amazon.ca
UK: payments-funds@amazon.co.uk
UK:payments-investigate@amazon.co.uk
DE:payments-nachforschungen@amazon.de
FR:investigation-amzpayments@amazon.fr
IT:payments-investigate@amazon.it
ES:investigacion-pagos@amazon.es
IN:payments-investigate@amazon.in MX:payments-funds@amazon.com.mx
15、账号绩效团队
US: seller-performance@amazon.com CA: seller-performance@amazon.ca
UK:seller-performance@amazon.co.uk
DE:verkaeufer-performance@amazon.de
FR:performance-vendeur@amazon.fr
IT:performance-venditore@amazon.it
ES:performance-vendedor@amazon.es JP: alliance@amazon.co.jp
16、与账号表现和政策有关的申话
US:pq-review@amazon.com
US:seller-performance-policy@amazon.com
UK:pq-review@amazon.co.uk
UK: seller-performance-policy@amazon.co.uk
DE:verkaeufer-performance-richtlinie@amazon.de
FR:politique-performance-vendeur@amazon.fr
IT:performance-venditore-politiche-di-condotta@amazon.it ES:politicas-performance-vendedor@amazon.es IN:seller-performance-policy@amazon.in
MX:politicas-performance-vendedor@amazon.com.mx
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